Knowledgebase

When an email is received the mail server goes through a series of checks to determine what should happen with the email. The following steps explain what happens if you have more complicated mail setups that involve mailboxes, forwarders and catch-all forwarders. - If there is a mailbox for the email address then the email will be delivered to the mailbox. - If there is a forwarder for the email address then the email will be forwarded. This happens even if the email has also been delivered to a mailbox. - Only if there is no mailbox and no forwarder for the email address then the mail server looks for a catch-all forwarder. If there is one then the mail is forwarded. - If a forwarder or catch-all forwarder is set to forward the email to a different email address on the same domain name then the checks will be made again. This can result in emails being forwarded in a loop, in which case the email would just be rejected.