Knowledgebase

• Can I use ASP Components such as CDONTS, ADONTS, CDO and others on my package?

  These components are available, but do require ASP.net. Therefore you must be using a Windows hosting package to take advantage of them - they...

• I have bought a secure certificate (SSL) with you, how do I add a GlobalSign smart seal image verifier?

  Once the certificate has been installed, you can get the code for the site seal image from GlobalSign's website, here:...

• What SPF record is suggested for shared hosting?

  If a domain name is using our shared hosting platform and no external services then these instructions will help you create an SPF record....

• Why do I get the message 550 IP in XBL SBL PBL RBL or SCBL when sending mail

  If you receive any of these messages when trying to send email, it would appear that outgoing mail is being blocked because your IP address (the...

• Can I connect to my mailbox with a secure connection?

  Yes, mail connections for all protocols with SSL encryption are supported. The ports for this are: POP3: 995 IMAP: 993 SMTP: 465 You should choose...