Knowledgebase

• What SPF record is suggested for shared hosting?

  If a domain name is using our shared hosting platform and no external services then these instructions will help you create an SPF record....

• I have received a lot of bounce-back emails for emails I didn't send.

  This can mean that a spammer has gained access to your mailbox and is using it to send spam emails. There are two main ways this can happen: either...

• Can I connect to my mailbox with a secure connection?

  Yes, mail connections for all protocols with SSL encryption are supported. The ports for this are: POP3: 995 IMAP: 993 SMTP: 465 You should choose...

• Can I use ASP Components such as CDONTS, ADONTS, CDO and others on my package?

  These components are available, but do require ASP.net. Therefore you must be using a Windows hosting package to take advantage of them - they...

• How can I use OpenCart with a shared SSL?

  Unfortunately you can't. OpenCart requires a dedicated SSL in order to function properly. Using the shared SSL...