Knowledgebase
I use Freeserve/Wanadoo as my ISP and I'm having issues sending email. Why?
At the time of writing (note they may change this) Freeserve/Wanadoo use a transparent SMTP proxy on their network. As such, although you can still use mail.yourdomain.dom as the SMTP relay, you will not need to authenticate your SMTP. Simply un-check that option in your email client. Please note that wherever possible, we recommend you use your ISP's SMTP server as doing so speeds up the delivery of messages.
Also Read
-
My ISP is Telia. I cannot to connect to the outgoing mail server? (Views: 4856) -
Sending an email from an Exchange mailbox to a specific recipient fails (Views: 4227) -
I have received a lot of bounce-back emails for emails I didn't send. (Views: 5772) -
Why do I get a '550 Relay Not Permitted' error message when sending mail? (Views: 4703) -
I can't receive email right now because it says the mailbox is locked? (Views: 4507)


