Knowledgebase
I use Freeserve/Wanadoo as my ISP and I'm having issues sending email. Why?
At the time of writing (note they may change this) Freeserve/Wanadoo use a transparent SMTP proxy on their network. As such, although you can still use mail.yourdomain.dom as the SMTP relay, you will not need to authenticate your SMTP. Simply un-check that option in your email client. Please note that wherever possible, we recommend you use your ISP's SMTP server as doing so speeds up the delivery of messages.
Also Read
-
I can't receive email right now because it says the mailbox is locked? (Views: 4702) -
I've changed the MX record for my domain. Why am I now unable to receive email? (Views: 4376) -
Why have my mail/folders disappeared from webmail? (Views: 4820) -
Why do I get a '550 Relay Not Permitted' error message when sending mail? (Views: 4917) -
The amount of Spam I'm getting has suddenly increased (with Junk Mail filters enabled), why is that? (Views: 9193)


