Knowledgebase
I use Freeserve/Wanadoo as my ISP and I'm having issues sending email. Why?
At the time of writing (note they may change this) Freeserve/Wanadoo use a transparent SMTP proxy on their network. As such, although you can still use mail.yourdomain.dom as the SMTP relay, you will not need to authenticate your SMTP. Simply un-check that option in your email client. Please note that wherever possible, we recommend you use your ISP's SMTP server as doing so speeds up the delivery of messages.
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