Knowledgebase
Why can't I connect to your mail server? I use Orange, AOL or BT as my ISP.
Some ISPs block port 25 for the sending of email via SMTP. AOL and Orange are known to be amongst such ISPs, though there are also others. If this happens, setting SMTP to port 587 instead of port 25 should allow you to send email through us.
Also Read
-
I've changed the MX record for my domain. Why am I now unable to receive email? (Views: 4098) -
What can be causing e-mail forwarding to fail? (Views: 4287)
-
My ISP is Telia. I cannot to connect to the outgoing mail server? (Views: 4737)
-
Outlook errors are occurring intermittently in the form of 0x800CCC0E, 0x800CCC6F, 0x80042108 etc. (Views: 4453)
-
I'm getting a 451 Message temporarily deferred message when sending to Yahoo or BT - What does this mean? (Views: 4296)