Knowledgebase
Why can't I connect to your mail server? I use Orange, AOL or BT as my ISP.
Some ISPs block port 25 for the sending of email via SMTP. AOL and Orange are known to be amongst such ISPs, though there are also others. If this happens, setting SMTP to port 587 instead of port 25 should allow you to send email through us.
Also Read
-
I'm sending an email to an external user with a large file attachment and they can't receive it. Why is that? (Views: 4094) -
Why is my mail client downloading duplicates of existing emails? (Views: 4134)
-
What can be causing e-mail forwarding to fail? (Views: 4199)
-
I can't send email, but I can receive it. (Views: 3985)
-
I've changed the MX record for my domain. Why am I now unable to receive email? (Views: 4018)